Education Studies UCSD
Overview
As an Office & Communications Assistant for the Department of Education Studies at UC San Diego, I supported internal and external communications, engaging a diverse audience of students, faculty, and community members.
Additionally, I provided in-person administrative support to my supervisor, the Undergraduate Advisor and Program Coordinator, and assisted with daily departmental operations.
My contribution
Administrative Support Communication Design Content Creation
The team
Timeline
May 2023–June 2025
Process
Internal Communications
I managed internal communications tasks, including monitoring the department inbox and mailroom, distributing mail to faculty and staff, and supporting the development and maintenance of the department’s alumni network.
I was responsible for creating and sending a bi-weekly newsletter to all Education Studies majors and minors. Each issue featured important advising deadlines, departmental news and events, job and research opportunities, and relevant campus events.
External Communications
Social Media
I supported the department’s external communications across multiple platforms, including Instagram, X, Facebook, and LinkedIn by creating original graphics and written content tailored to each platform.
One key achievement was introducing short-form video content on Instagram, which increased engagement among current and prospective students.
A few examples are highlighted below, and more are viewable on the Education Studies Instagram.
Insights with CalTeach Student Ambassadors
The CalTeach Student Ambassador reel series introduces students to CalTeach, UCSD’s STEM Education Program, through the experiences of its student ambassadors.
Education Sciences Major: Senior Capstone Pathways
The Senior Capstone Pathways reel series explains the 3 pathway options available to Education Sciences majors, helping students make informed decisions about their academic and professional goals.
Events with EDSSA
The Events with EDSSA reel series helps current and prospective students learn more about Education Studies Student Association (EDSSA), a student organization that brings together students passionate about education.
EDSconnect newsletter
A major responsibility was the monthly creation and distribution of EDSconnect, the department’s newsletter reaching over 1,000 subscribers. This audience includes current and former faculty and staff, alumni from undergraduate and graduate programs, and affiliated community members.
Each issue features faculty, staff, and student spotlights, departmental updates, and community highlights.
I led key improvements to the newsletter process, including the transition of platforms from Mailchimp to MyEmma, as well as the introduction of a feedback form and a news contribution form to encourage greater engagement and input from the EDS community.
EDS website
I assisted with content creation and maintenance for the Education Studies department website through the UCSD Content Management System.
My contributions included updating and organizing information across several key pages, such as Alumni, Awards, EDSSA, Newsletter, and Undergraduate Advising.
Department Support
I contributed to a variety of departmental tasks, including event coordination and administrative support.
Working under the Undergraduate Advisor and Program Coordinator, I helped with updating course spreadsheets and promoting open courses through both in-person and virtual outreach.
I supported faculty members by preparing course materials and handling various organizational tasks.
I helped train the incoming student assistant by providing in-person support and creating a detailed guide.
Reflection
I held this position for over 2 years, which was a rewarding experience. I got to work with amazing faculty, staff, and students, all from a building with stunning ocean views.
I'm especially grateful for this role as it provided a supportive space for my professional growth and developed my interest in communications.
